Policies & Terms and Conditions

Welcome to Renegade Tattoo Removal. By booking a service or visiting our website, you agree to comply with the following policies and terms and conditions. These are designed to ensure the safety, professionalism, and integrity of our services.

Booking Policy

We understand that unexpected circumstances can arise, and we aim to be as flexible as possible while ensuring the smooth operation of our clinic. Please review our cancellation and rescheduling policy below:

DEPOSITS

  • All treatment appointments require a redeemable non-refundable $50-$100 deposit at the time of booking to secure the appointment. This deposit will be deducted from the total cost of treatment on the day of your appointment.

  • Consultations are complimentary and must be booked in advance.

Cancellations & Rescheduling

  • A minimum of 24 hours’ notice is required to cancel or reschedule an appointment. Cancellations or rescheduling requests must be made via telephone, text message, or email.

  • Cancellations or reschedules made within 24 hours’ of the scheduled appointment will result in forfeiture of the $50-$100 deposit.

  • If you cancel your appointment with more than 24 hours’ notice, your deposit will be retained on file and can be applied to a future treatment.

LATE ARRIVALS

  • Late arrival of more than 10 minutes may result in the appointment being rescheduled at the discretion of the technician, and the deposit may be forfeited due to loss of treatment time.

MISSED APPOINTMENTS (NO SHOWS)

  • Failure to attend a scheduled appointment without notice will result in the remaining balance of the full treatment cost (minus the $50-$100 deposit) being charged to the card on file.

  • If the card payment is unsuccessful, a secure payment link will be provided to finalise the outstanding balance.

  • Clients who miss multiple appointments may be required to prepay in full for future bookings.

  • We appreciate your understanding, as late cancellations and missed appointments directly impact appointment availability and clinic operations.

    By booking an appointment with Renegade Tattoo Removal, you acknowledge and agree to the above booking, deposit and cancellation policy.

No Children Policy

Due to the use of medical-grade laser equipment and the clinical nature of our treatments, children are not permitted in the clinic. This policy ensures a safe environment for all clients and staff. We kindly ask that you arrange alternative care prior to your appointment.

Eligibility & Consent

  • Clients must be 18 years or older to receive treatment.

  • A comprehensive consultation and consent form must be completed prior to your first treatment. This includes a medical history check and a recent skin check confirmation.

  • We reserve the right to decline treatment based on contraindications or medical concerns.

Treatment Policy

  • Laser tattoo removal results vary based on skin type, tattoo depth, ink colour, ink type, location on the body, and other factors. We do not guarantee complete removal.

  • Proper aftercare must be followed as advised during your session to ensure optimal results and minimise risks.

Refunds

  • We do not offer refunds on completed services.

  • If you are unsatisfied with any aspect of your experience, please contact us so we can address your concerns directly.

Disclaimer

Renegade Tattoo Removal is committed to safety and results, but individual outcomes cannot be guaranteed. By proceeding with treatment, you acknowledge the risks and consent to proceed under the guidance of our qualified staff.